Curbside Services

In an effort to begin providing limited curbside services for our patrons, we’re inviting users to participate in curbside services between 10:00am – 12:00pm. These services are limited to checking out up to five library items (books, movies, or audiobooks) from the Dalton-Whitfield County Public Library and the Calhoun-Gordon County Public Library. We’ll add capacity and services as the staff begin to return and procedures are developed. Items can be returned to the Dalton-Whitfield County Public Library between 9:30am – 5:30pm. No fines or fees will be charged.

Patrons from all NGRL branches are welcome to participate, but currently, pick-up is only available at the Dalton-Whitfield County Public Library and the Calhoun-Gordon County Public Library.

PINES Holds

We are now able to provide holds from most PINES libraries. There will be delays in service due to quarantine processes in between libraries. We will be contacting patrons via the phone to let them know when they can pick up their items. Please disregard any PINES emails you receive notifying you of holds being available.

How Do I Participate?

  1. Place up to 5 holds using https://gapines.org > My Account. You’ll need your library card number and PIN (typically the last 4 digits of your phone number). If you already have items on hold, please note the titles of the five you would like to prioritize for the form. If you need assistance in this process, please indicate it on the form.
  2. Complete the form linked at the bottom of this page. Our staff and supplies are currently limited, so there may delays in receiving your items.
  3. Wait for a call from library staff to notify you that your items are ready for pickup and to schedule a day to pick them up.
  4. Park at the library between 10:00am and 12:00pm and follow the instructions on the signs!

Video Tutorials

Curbside Services – Placing Holds & Registering – English

Curbside Services – How to Pick up – English

Recogida en la acera: poner en espera & registrarse – español
Recogida en la acera: cómo recoger – español

Questions?

If you have questions or need assistance placing items on hold, please email powellb@ngrl.org.

Register for Curbside Pickup – English
Registro de servicio en la acera – español

Hours Get Library Card PINES