View the PDF version of the NGRL policy.
Please submit a ticket on our help desk if you need any technical assistance regarding computers, phones, software, etc.
Login to this section to check your email.
To change your password, login to this section, click on Account Functions, and the option will then become available to you. You may also forward your mail to another address, if you wish to do so. Auto-reply functions alre also available, if you want to send an automated reply – useful if you are away for long periods of time. If you are prompted with a security prompt, click to proceed anyway.
This page will let you know if there are any known issues with your library within the NGRL system. By clicking on a library, you can see further information regarding the issue.
Admin Only – This section allows administrators to add, remove, or modify email accounts for our region.
Admin Only – Go here to manage files and settings for the webserver.
Affordable Care Act Resources
Resources to give us more information on the certified and trained help that patrons can look to as they sign up for the ACA healthcare.
Defines the different trained roles that can help patrons with enrolling, including navigators, non-navigators, agents, and other roles.
Patient Protection and Affordable Care Act; Exchange Functions: Standards
for Navigators and Non-Navigator Assistance Personnel; Consumer
Assistance Tools and Programs of an Exchange and Certified Application
Counselors; Final Rule
Rules and regulations for the Navigators, non-navigators, and other roles helping patrons get more information.
A list of the funded navigators in each state.
Guidance on Certified Application Counselor Program for the Federally Facilitated Marketplace including State Partnership Marketplaces
Information on the Certified Counselor Program.
Certified application counselor organization
Explains what a Certified Application Counselor Organization is and who qualifies.